FAQs

All tickets for Great Yarmouth Racecourse will be sent to you as e-tickets via email. This also includes tickets for any restaurant and hospitality bookings you may have with us. You will receive your tickets no earlier than 7 days before the fixture. If you’ve booked your tickets within 48 hours of the fixture don’t worry, these will be sent to you by the morning of the fixture.

No, there’s no need to print your tickets as our team will scan your e-tickets off your mobile device (either mobile phones or tablets). We do accept tickets in paper format so if you would prefer to print them off and bring them with you then that’s absolutely fine.

We no longer operate ticket collection on the day. All tickets are sent via email unless at the request of the racecourse, for example for carers tickets.

Yes, however these are subject to capacity numbers on the day. You can purchase tickets online during the fixture or pay at the gate via card payment only.

Here at Great Yarmouth Racecourse, we offer group discounts on admission tickets for groups of 10 or more. To book visit our What’s On page, select the fixture you would like to attend and click on the 'Admission - Group (10+)' ticket option.

Yes, students with valid ID receive a £5 discount on our on the day ticket price. This discount is only available on Grandstand tickets purchased on the day of racing. Please remember a valid Student ID Card is required.

Seniors aged 60+ are eligible for a £5 discount. This discount is applied against our on the day ticket price and is available on Great Yarmouth’s Grandstand & Premier tickets. Tickets must be purchased on the gate and proof of age may be requested.

Absolutely! Great Yarmouth is a very family-friendly racecourse - we even have a children’s play area! Even better, children aged 17 and under can attend for free when accompanied by an adult (although some exclusions apply for Festival fixtures and Live After Racing events). We also host a number of family fun days during the racing season.

Refunds or transfers on tickets and any other online purchases are only available in the case of fixture abandonment at Great Yarmouth Racecourse. Please see our terms and conditions of entry for full details.

Depending on capacity, you can upgrade your ticket to another enclosure on the day. To do this you’ll need to visit the racecourse office which you can find on our racecourse map.

• Browse through our fixtures and choose the date you'd like to attend.
• For tickets: Select the ticket you'd like to buy and add this to your basket. At the checkout, enter your unique Gift Voucher code for full or part payment in the 'Add Gift Voucher Code' field.
• For restaurants and hospitality packages: Call the racecourse on 01493 842527 with your Gift Voucher Number to hand. Your gift voucher can be used as full or part payment over the phone.
• Any balance left will be credited to your account to use at a future event.
• Your ticket(s) will be emailed to you.

Rewards4Racing is an award-winning rewards programme for racing fans helping you have fantastic racing experiences for less! You can earn points when you shop online with over 4,000 retail partners and you can also collect points when you place a bet with bet365, Betfair, Betfred or Coral. If you don’t have an account set up as yet you can sign up via the Rewards4Racing website and when you make a deposit you’ll get an extra £20 worth of points!

Customers who wish to redeem vouchers from any third-parties must do this at least two weeks before the fixture they would like to attend.

Typically our gates open 1.5 hours before the first race, however for feature and festival fixtures, we may open earlier. We always recommend that you check our what’s on fixture page before you visit to check for the most up-to-date timings, as our race times are subject to change.

Our races take place at different times and they can also change at the last minute, so we recommend that you check your specific fixture on our What’s On page.

Our racecourse and bars and food outlets close shortly after the last race.

For events which feature music after racing such as our Live After Racing nights and themed events, the live act will perform for between an hour and 90 minutes after the last race and then the racecourse will close shortly after the performance.

We recommend checking our What’s On fixture page for the date you’re attending for the most up-to-date timings.

As a seaside and family-friendly racecourse we are fairly relaxed when it comes to dress code so would suggest wearing something you feel comfortable in, although we do discourage wearing beachwear, sportswear and ripped jeans. As we are open throughout the summer we always recommend dressing appropriately for the weather and bringing a hat and sunscreen if needed on the day.

If you have booked one of our hospitality or restaurant packages there may be a more formal dress code so it is always best to check out our enclosure and hospitality dress codes, which can be viewed here.

Our Get Here page provides details of how to get to Great Yarmouth Racecourse whether you’re coming to us by car, air, train or bus. You can find our full address on our Contact Us page.

Yes, we very much welcome coach groups at Great Yarmouth Racecourse. On arrival, coaches will be directed to our allocated coach parking.

Yes, parking is free and we have plenty of it! Follow the signs as you enter the racecourse.

To access the racecourse please use gates 1-5 at the main car park.

With a variety of bars and food outlets, you’ll always be able to grab a drink and bite to eat when you visit Great Yarmouth Racecourse. Ranging from fish & chips and nachos to hog roast rolls and ice-cream, we have something to suit all tastes. Different outlets will be open depending on how busy the fixture is likely to be.

In line with our sustainability ethos, all cutlery and food packaging is biodegradable and we only use re-useable cups on race days.

For our ‘Day at the Races’ Packages, you will receive an e-Ticket with a QR code where you can redeem your pie at any Grandstand Bar or the Porthole Bar.

For our Day at the Races Packages+ (our Premier Raceday Package), you will also receive an e-Ticket with a QR code. You will also be given a Premier Ticket when you arrive at the gate. Please ensure you keep hold of your e-ticket as you will need this to redeem your two welcome drinks in any of our on-site bars.

Our concessions can vary week to week, dependent on how busy the fixture is. For customers who are gluten free or require dietary advice, please get in touch with the team on info@greatyarmouth-racecourse.co.uk or 01493 842527, who will be able to give you the correct information dependent on the fixture you are attending.

We allow picnics to be brought into the racecourse if you have tickets for the General Enclosure.

No, alcohol cannot be brought into the racecourse. We have a variety of bars serving alcoholic and non-alcoholic drinks.

No, we do not permit use of barbecues.

We do everything we can to ensure all our visitors enjoy their day. This includes making our venue accessible and offering features including accessible needs viewing platforms and dedicated parking and facilities to ensure guests are as comfortable as possible. Click here for more information.

Personal Assistants receive free admission to Great Yarmouth Racecourse when accompanying a paying guest with accessible needs.

You can purchase the full ticket online in advance or on the day and then claim a free personal assistant badge by speaking to a member of our staff at the turnstiles.

Please email info@greatyarmouth-racecourse.co.uk at least 24 hours in advance with your name and details of the fixture you wish to attend to arrange these tickets, which are subject to availability.

Personal Assistant tickets can be claimed by bringing in proof of accessible needs on the day of racing e.g. Disability Living Allowance (DLA), Personal Independence Payment (PIP), Attendance Allowance (AA) or Armed Forces Independence Payment (AFIP). Personal Assistant Tickets will be available to collect from the entrance on arrival. Please note you must provide supporting documentation.

Please contact us to discuss access requirements.

Placing a bet is a classic part of the horse racing experience. If you would like to join in there are several places to bet across Great Yarmouth Racecourse. If you are trackside you can use the betting ring, where there are lots of bookmakers set up or you can find Tote betting shops within the Grandstand. If you are in our hospitality areas, we usually offer a table-side betting service. Click here to find out more about betting at the racecourse.

No, we do not have any cash machines on-site. All our food outlets and bars accept debit or credit card payments only. The Tote, along with bookmakers, do accept cash payment and some may also accept debit card payments, however they do not accept credit cards.

Yes, bookmakers will accept cash and some will also accept debit cards. There are no cash machines at Great Yarmouth Racecourse so if cash is your preferred way to pay then you will need to ensure you bring this with you.

You can download your free, digital racecard on the morning of racing here. Printed racecards are available to purchase on the day.

All bars and food outlets are cashless and accept card and contactless payments only. However, bookmakers and the Tote do accept cash payments.

Unless you have booked a ticket with a reserved seat included, a restaurant package or one of hospitality options, there is only limited seating available and the majority of this is located outside.

Chairs can be brought into the racecourse, however this is at the discretion of the safety officer on the day and if the crowd size allows.

Smoking is permitted in the allocated smoking rings across the racecourse, however, smoking is not permitted in the Grandstands.

There are lots of fantastic hotels, holiday cottages and camping and caravan sites in Great Yarmouth and the nearby towns of Hemsby and Scratby. Visit our Where to Stay page or the Visit Norfolk website for more information.

As our racecourse is a turf track, the amount of rainfall impacts the ‘Going’ and how ‘hard’ or ‘soft’ the ground is. Different horses will favour different conditions so these reports determine when, where and if a horse should run.

The health and safety of all participants and horses is always our top priority. If the racing surface is deemed unraceable, for example due to waterlogging, a fixture will be abandoned. If this happens, ticket holders will be alerted and we will announce this on our website so there is no need to call us. Full or partial refunds will be automatically provided according to our refund policy which is available in our terms and conditions of entry.

With the exception of Guide Dogs of the Blind and other Assistance Dogs, dogs are not permitted at Great Yarmouth Racecourse. In the interests of animal welfare, we do not allow dogs to be left in cars and politely request that all dogs are left at home.

We ask that no flash photography takes place near the horses. However, other than that we welcome you to take photographs for personal and non-commercial use only. You are not permitted to take any images for commercial purposes without prior permission from Great Yarmouth Racecourse and the provision of press accreditation.

During our live music and entertainment events, the artists' management retain all image rights and any photographer that is felt to be impeding or contravening these rights without accreditation and prior written consent will be requested to leave the premises.

Note

Professional filming and photography takes place here at Great Yarmouth Racecourse for various publications and broadcasting and race goers (including families) consent to being filmed, photographed and otherwise recorded by the Racecourse or any authorised third-party. By entering the Racecourse, you accept our terms and conditions of entry, which authorised by the Racecourse the right to broadcast, publish, licence and use any photographs, film, recordings or images of you without payment or other compensation in any promotional literature produced by Arena Racing Company. Full copies of our Terms & Conditions are available here.